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[personal profile] muckefuck
On the radio this morning, I heard that among the CTA's proposals for increasing revenue was the possibility of selling naming rights to the el lines--like I'd take the "Motorola Line" to Howard and transfer there to the "Northwestern Memorial Hospital Line" or something. (Well, not me specifically; I'm the kind of stick-in-the-mud who will still say "Dan Ryan" for the South Side Red Line, but you get the idea.)

On the platform this morning, I waited for twenty minutes before I saw any sign of a northbound train. It was running express. The train behind it was also running express. I got on the train behind that, and we got stuck at Granville waiting for the "expresses" to get out of our way. That's when a novel idea for increasing CTA revenue occurred to me: Why don't you morons GET THE FUCKING TRAINS TO RUN ON TIME, huh?

Pablo at work suggested the delay might've been terror-related and recounted the two times this week he'd been hustled off the train--the second time out of the station entirely--while some security situation was going down. Great: Now every time some dipshit forgets a backpack on a car, all progress will be brought to a halt? They've had four years to adjust to new circumstances, they have got to get more efficient at security procedures than this if they expect to retain any riders five years from now.

But God never locks a door except that he breaks in a window (or something), right? Turns out the delay was just enough for me to arrive at the b-school at the start of break time for the constructin workers. I suddenly had a pressing need to cut past the crowd smoking out front and through the atrium where the others were relaxing. Two new additions to the bearem--one U. martimus and one U. americanus. But my favourite imagine from the trip in was seeing a man teaching a young boy to play patty-cake on an el platform. When the boy got confused, the man turned to the woman with him and they began demonstrating the proper moves while the boy watched attentively. Lovely!
Date: 2005-07-15 02:45 pm (UTC)

From: [identity profile] muckefuck.livejournal.com
It worked fine back in the days of A trains and B trains.
Date: 2005-07-15 02:48 pm (UTC)

From: [identity profile] gopower.livejournal.com
Now that's dating yourself!

In fact, I would have thought it was before your time unless you visited Chicago as a child.
Date: 2005-07-15 03:55 pm (UTC)

From: [identity profile] muckefuck.livejournal.com
Just how young do you think I am? When I came up here to start college in 1988, there were still A and B trains. I remember reading about their abolition in the Reader. Someone (probably Kruesi) was pointing out that the change cut the amount of time people had to wait for a train almost by half. Whawt he didn't say, of course, is that it increased overall travel time between distant stations by probably a third or more.
Date: 2005-07-15 04:05 pm (UTC)

From: [identity profile] gopower.livejournal.com
I remember them from my undergrad days in the 80s, but I thought the A/Bs were gone when I came back to Chicago a few years later.

It's an axiom of customer service that perception matters more than reality. Waiting for a train is perceived as more annoying than multiple stops even if the trip takes the same time (or even longer) solely because you're moving. Given Chicago's unheated and sometimes unsavory platforms, its all the more important to get on a train, ever a slower one, ASAP.

This is the same though behind the Downtown Wendy's restaurants which have people who go down the queue writing your orders on a slip of paper and giving it to you for you to hand to the cashier. The actual time savings is negligible, but the customer feels like he's accomplished something while waiting. Of course, McDonald's bypasses all that by being much faster.
Date: 2005-07-15 04:07 pm (UTC)

From: [identity profile] muckefuck.livejournal.com
And, at the end of the day, who sells more hamburgers?
Date: 2005-07-15 04:15 pm (UTC)

From: [identity profile] gopower.livejournal.com
Well, if the CTA wanted to radically cut its quality and put more trains on the tracks, that analogy might be more apt.
Date: 2005-07-15 03:28 pm (UTC)

From: [identity profile] lhn.livejournal.com
I don't know how well it worked. (They stopped doing it, after all, though I don't know the details as to why.) But even if it worked under normal circumstances, that doesn't necessarily mean it's helpful for spreading out trains that have gotten concentrated in one place. Maybe it is. But the top speed of an alternating stops train is going to be less than that of an express. Wore, the entire line is limited to the speed of the train in front-- the one that, presumably after a long delay, is picking up the largest crowd and is having the hardest time getting its doors closed while urging people to wait for the next train.

(None of which means I don't feel the frustration of seeing one train or several pass me by when I've already been waiting too long. I just don't know if there's necessarily a good alternative.)

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