Good bad and bad bad

Highlight of my job today: Giving a five-cent summary of the Leopold and Loeb case to a teenage visitor. I explained to him that they wanted to kill someone in order to prove that they were "beyond morality". His reaction? "That's disturbing."

Lowlight of my job today: As I type this, my machine is being upgraded to a new one with the Vista operating system installed. Hopefully, it's improved in the years since monshu's organisation attempted to install it and it broke so much of their software they eventually had to go back XP. That's not what the reactions of my colleagues, most of whom have been upgraded already, have led me to believe though.