muckefuck: (Default)
muckefuck ([personal profile] muckefuck) wrote2010-07-19 07:09 am

Banking at Internet speed!

A couple weeks back, I sliced up my ATM card upon receiving a replacement in the mail. Except it wasn't a replacement for my ATM card, rather for a credit card issued by the same bank which I keep for emergencies and never, ever use. I determined this only after getting $200 from the ATM and having it show up on my account as a cash advance. (Complete with $10 fee, of which no mention was made during the transaction.)

So I went online and requested a replacement. The response read in part:
We have processed your request for a replacement card.
Please allow 710 calendar days for your new card to arrive
by US mail.
That was two weeks ago. But since my card isn't due to arrive before May 2012, I'm not a bit worried about it having gone missing in the mails. Until then, I guess it's back to getting money the old-fashioned way.

[identity profile] niemandsrose.livejournal.com 2010-07-19 07:11 pm (UTC)(link)
They mean 7-10 days. I worked at a bank, remember? Nobody proofreads the form letters that go out, and even when somebody (me) did, I wasn't allowed to say anything because the person who got to *write* the form letter ranked higher than me.

[identity profile] muckefuck.livejournal.com 2010-07-19 07:16 pm (UTC)(link)
I'm toying with the idea of sending an outraged response just to see what they'd say. "Um, yeah, we totally made a mistake with like the numbers there, but, like, it's still cool to trust us with all your financial transactions. Honest Abe!"